Privacy Policy

1. Introduction

Nivi Cyber Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and Cyber Chitragupta platform (collectively, the "Platform").

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2. Information We Collect

2.1. Personal Information: We may collect your Name, Email address, Phone number, and Organization details.

2.2. Technical & Security Data: To maintain platform security, we may collect IP addresses, Device information (including MAC address where applicable), Browser type, and system logs.

2.3. Usage Data: We may collect data on how users interact with our platform to improve services and security.

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3. How We Use Your Information

We use collected data to:

• Provide and manage services.
• Authenticate users and enforce security (including device binding).
• Process payments via secure gateways.
• Improve platform performance and user experience.
• Respond to support requests.

4. Payment Information

All payments are processed through secure third-party payment gateways (e.g., Razorpay). We do NOT store sensitive financial details such as card numbers, CVV, or banking credentials.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including access controls, device-based restrictions, and secure authentication mechanisms.

6. Data Sharing

We do NOT sell or rent your personal data. We may share data only with payment processors for transaction handling, when required by law, or to enforce our Terms & Conditions.

7. User Rights

You may request access to your data, correction of inaccurate data, or account deletion (subject to legal/security obligations).

8. Cookies

We may use cookies or similar technologies to enhance user experience and track usage patterns.

9. Policy Updates

We may update this Privacy Policy from time to time. Continued use of the Platform implies acceptance of updated terms.

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